Privacy Policy

This Privacy Policy was last updated: 23rd May, 2018

Introduction

We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

Collecting personal information

We may collect, store and use the following kinds of personal information:

  • Name
  • Address
  • Phone Number
  • Email Address
  • Credit/Debit card details
  • IP address

We will never collect sensitive information about you without your explicit consent or if it is not required to fulfil your order. The information we hold will be accurate and up to date. You can check the information that we hold about you by visiting your account or contacting us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site.

If you have any questions/comments about your privacy when using the website, please use the contact form.

Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

Use of personal information

We use the information you provide for the following purposes:

  • To send updates regarding the status of your enquiry or order
  • To improve the design and content of the website and our services
  • To understand the buying behaviour of our users
  • Where you have opted in to our marketing, your personal data may be used for the following purposes:
  • To send newsletters and details of offers and promotions in which we believe you will be interested
  • To perform other general marketing and promotional activities focused on our products and services, if you have specifically opted in to our marketing.

When you place an order we need to know your name, email address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfill your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

Information that we collect may be transferred to the United States of America which does not have data protection laws equivalent to those in force in the European Economic Area.

Security of personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure servers. All electronic financial transactions entered into through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when using it to log in to our website).

Marketing

You will only receive marketing communications from us if you have specifically opted in.

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us.

How we use cookies

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences and how you use our services.

Overall, cookies help us provide you with a better website, by enabling us to monitor how you interact with the website and navigate your way through the pages. A cookie in no way gives us access to your computer or any personal information about you, other than the data you choose to share with us. We use cookies to collect information about your usage of our website. This helps us to give you the best possible user experience.

By using this website, you imply consent to the use of cookies. However, if you do not consent to the use of cookies, please ensure that your browser or computer/device is set to reject or prompt before accepting third party cookies. This may prevent you from taking full advantage of the website.

As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies.

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We may notify you of changes to this policy by email.

Your rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

  • the supply of appropriate evidence of your identity
  • requests can take up to 28 days to process

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

Please let us know if the personal information that we hold about you needs to be corrected or updated.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Our details

This website is owned and operated by 23 Degrees Sports Management S.L.

23 Degrees Sports Management S.L. is registered in Spain at PO Box 23, 18140 La Zubia / Company No: ES-B18561001

You can contact us by writing to the business address given above, or by using the contact form on our website.